When a user puts a Windows 10 system with an active F5 Access tunnel connection to sleep, the tunnel is not closed on the BIG-IP, and the user might not be able to establish a new connection to the VPN until the existing session times out. As a workaround, modify the default OS checker to use the "Windows" platform ( = "10" ) session variables to detect Windows 10 correctly. This happens because the client platform is reported as "Windows" when F5 Access is used. As a workaround, reboot the device.īy default, the Client OS checker takes the fallback branch if F5 Access for Windows is used to establish the connection. F5 Access fails to re-establish a VPN connection if the session is killed on the server and the option "Remember my sign-in info" is disabled.
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February 2023
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